Privacy Policy for carminethiq.com

Your trust is important, and we detail how carminethiq.com collects, uses, and protects your personal data.

Our Approach to Data Privacy

At carminethiq.com, safeguarding your privacy is a priority. This policy sets out how we collect, process, and secure information provided by users of our site and services. We operate in compliance with Australia’s Privacy Act 1988 and related legislation.

This notice is relevant to visitors, clients, and users who interact with any aspect of carminethiq.com. By continuing to use our site, you acknowledge that you’ve read and understood this policy and our approach to data management.

How We Collect Your Information

We collect information you provide directly and data captured automatically when you browse our website or use our services.

Information You Provide Directly

  • Details shared through account registrations or contact forms
  • Communication sent by email, chat, or website messaging
  • Data provided during support or customer service interactions
  • Information included as part of e-commerce transactions
  • Feedback, reviews, or content you upload to our site

Automatically Collected Information

  • IP address and device characteristics for analytics
  • Browser type, operating system, and access times
  • Pages or content viewed while on our website
  • Clickstream data and referring URLs
  • Approximate location data where applicable

How We Use Your Data

Your data enables us to deliver, improve, and manage our services as well as communicate relevant updates or changes.

  • Processing orders or delivering requested services
  • Responding to your questions or support needs
  • Improving website functionality and performance
  • Providing news, updates, or information relevant to you
  • Complying with legal and financial obligations
  • Monitoring website traffic and user experience
  • Maintaining security and fraud prevention

Our Commitment: carminethiq.com is committed to handling your information confidentially and transparently, using reasonable safeguards to protect your privacy and maintaining your trust at every step.

When Data May Be Shared

Your personal data is only shared when required to deliver our services, comply with the law, or support trusted business partners.

Our Service Providers

We work with third-party platforms and vendors that may access limited data for website operation, analytics, or payment processing only as necessary.

Legal Requirements and Disclosure

We may disclose personal information if required by Australian law, court order or legal process.

Aggregated and Anonymous Insights

We may use aggregated data for reporting, improving services, or research, and in a way that does not personally identify users.

Your Rights and Choices

You have rights over your personal data including the ability to access, correct, delete, restrict, or transfer information held about you.

  • Right to access your personal information
  • Right to request corrections to your data
  • Right to request your data be deleted
  • Right to request a data export
  • Right to object to certain data processing
  • Right to restrict data processing activities

To exercise your rights or raise concerns, contact us via the details provided below. We respond promptly to valid privacy inquiries.

Data Security Measures

We take data protection seriously and have implemented both technical and organisational safeguards to prevent loss or unauthorised access.

Technical Protections

  • Secured servers and encrypted data transmission
  • Access controls to sensitive databases
  • Data backups and disaster recovery policies
  • Ongoing vulnerability testing and patch management

Organisational Safeguards

  • Staff privacy and data protection training
  • Non-disclosure and confidentiality agreements
  • Access to data on a need-to-know basis
  • Privacy-by-design development processes

How Long We Keep Your Data

We keep your information only as long as necessary for legal, operational, or business reasons, then securely delete or anonymise it.

  • Details necessary for account management
  • On-site interactions or usage histories
  • Records of communications or requests
  • Transaction data for tax or legal compliance
  • Preferences for brand communications

Data is evaluated periodically and securely erased when no longer needed.

International Data Transfers

If your data is transferred outside Australia, we use appropriate safeguards to ensure your information is protected in line with legal requirements.

  • Standard contractual clauses where needed
  • Certified international privacy frameworks
  • Assessing third-country privacy standards
  • Vendor agreements with compliance obligations

Cookies and Tracking

carminethiq.com uses cookies and similar technologies to enhance user experience and monitor performance in accordance with our Cookie Policy.

Types of Cookies Used

  • Required for core website operations
  • Monitor site analytics and speed
  • Remember preferences or settings
  • Enable enhanced features and content

You can adjust cookie preferences in your browser. Some features may require cookies to function correctly.

Policy Updates and Changes

This privacy policy may be updated as laws or practices change. All amendments will be posted to this page with a new effective date.

  • Policy updates announced via website
  • Notice for significant changes affecting rights
  • Option to review prior versions of policy
  • Prompt effective-date clarifications on-site

It is your responsibility to review this policy regularly for updates.

Contacting the Privacy Officer

For inquiries, data requests, or feedback, use the contact information below.

carminethiq

373 Bay Street, Port Melbourne, VIC 3207 Australia

Phone: +61.3.1085.9646

Email: content@carminethiq.com

Updated October 6, 2025 for accuracy.

Policy effective October 6, 2025.